Fair play is the base for our mutual prosperity. We take fair play seriously. We recognize the importance of fair gaming for our integrity and for the players. We know our reputation is made by our players, and we are committed to always provide fair play. We believe that maintaining a fair, transparent, and secure gaming environment builds long-lasting relationships with our players.
Each game is unique and encrypted by our system. There is a 1 in 3 chance of winning a prize on each scratch card of any scratch card game with the implementation of a new series.
Every time you play a game the system will use a Random Number Generator (“RNG”). The RNG is utilized to ensure that performance is truly random. You can choose the type of game you want to play, but you cannot choose the unique game (for security reasons). This means that even if someone knows the number of a unique winning game he cannot choose it. The system is rigorously and systematically tested by running millions of rounds and examining the results on a constant and continuous basis. The system is also systematically tested by the Platform team.
You can always view your Game History and Banking History logs. By clicking the "Menu" button and choosing "Games History", you can review all of your activities, including each game that you've played, with the exact date and time, card price, detailed game results and banking history including each deposit and withdrawal.
These unique features are unrivalled by land based casinos, and if you as a player have any queries or problems we encourage you to contact our Support Center immediately.
On the other hand, all game wagers must be placed through the user interface provided. Any wagering through other means, including the use of a "robot" player is strictly forbidden. In the event that use of non-approved client software is detected, we reserve the right to invalidate all such wagers retroactively, close the player's account, or take any other appropriate counteraction.
In exercising, any of our rights in relation to a Prohibited Practice, we shall use all reasonable resources to ensure that, while complying with our regulatory and other legal obligations, we exercise such rights in a manner which is fair to You and to our other customers.
This Fair play Policy has been drafted in English. In the event of any discrepancy between the meanings of any translated versions of this Policy and the English language version, the meaning of the English language version shall prevail.